If your order was returned to the sender (us), we will await the order to be returned to our facility. Once returned, an agent will reach out for an updated shipping address. Once we confirm the updated address, an invoice to cover the re-shipment costs will be sent via email. Once the invoice is paid in full, your package will be re-sent. If we do not receive a reply within 7 days, you will be issued a refund for the item cost only and the items will be restocked. Because of this we ask that you review your submitted shipping address before completing your purchase.
A refund may also be issued on item cost only in lieu of re-shipping your package.
*Please note: We are not responsible for covering re-shipment costs for a return to sender package. We are not responsible for lost, held, or damaged packages. We are not responsible for delivery errors via carrier due to incorrect shipping info.