Refunds are issued to the original payment method used at checkout. Refunds are typically cleared within 7-10 business days. Please reach out to your financial institution if it has been 10+ days and your refund has not been posted to your bank account. Original shipping and handling costs are non-refundable except when cancelling an order prior to shipment. Please note: Shipping refunds are not offered for late or delayed shipping.
Some items are not available for refunds. These items will be marked final sale on the product page if applicable.
Cosmetic Damage: Refunds/replacements are not offered for minor cosmetic damage on media items. For vinyl, this includes seam splits on covers or inserts, corner dings, minor bends or creases, etc. For CDs/Cassettes, minor damage would include cracks in the jewel case. For posters, minor damage would include bent corners. You may be asked to provide photo verification. Items sold as “blemished” or “as is” are final sale and not subject to refunds or replacements.
****Merchtable reserves the right to refuse any refund. Repeated chargebacks and disputes may result in a ban. We reserve the right to cancel orders we believe to be fraudulent.