At Merchtable, we define a "backorder" as a product that the store owner is allowing the public to purchase while it is in production (usually after it has sold out), to guarantee the acquisition of said product when it is available again.
PAYMENT: Backordered items are paid for at the time you place your order, despite the fact that they will not be shipped until a later date.
SHIPMENT: If you have included any non-backorder items in the same order, please be aware that your entire order will be shipped together when the backorder items become available. Unfortunately, we are not able to split shipments once orders are made.
DELIVERY: Backordered items will be delivered based on the shipping method selected and paid for by the customer at checkout. Please note that we DO NOT guarantee delivery dates! This is why you will see "WILL SHIP IN X WEEKS" denoted at the beginning of all backorder item descriptions.
DELAYS: Backorders may be subject to production delays, but any time a delay in your shipment appears unavoidable we will make every effort to notify you via the email address you provided at the time of purchase.
*For any other questions or concerns about a backorder, please email us at help@merchtable.com